|
FAQs
UNDERSTANDING
CATALOG LISTINGS
Q1:
What is a R&R?
Q2: Why are your prices so much
lower than at my local store or dealership?
Q3: I want to make sure I get the
right part. Do you have photos of the parts?
Q4: What does the "core"
column mean?
Q5: Do you have the part I want
in stock?
Q6: How many of each item come in
a set of brake pads, struts, brake shoes etc.?
Q7: What is the warranty on my part?
UNDERSTANDING
CATALOG LISTINGS
Q1:
What is a R&R?
A: Occasionally items such as ELECTRONIC
INSTREMENT CLUSTERS or RADIOS are not in stock
with a manufacturer or us. If this is the case,
we offer an R&R (Return & Rebuild) to
remanufacture the part you have. The process has
to be handled as a phone order. We will take the
information needed to supply the correct item,
we will then send a remanufactured part to you,
at which point you will swap it out for the broken
item in your vehicle. You will then return the
broken unit to us, using a prepaid ups return
label.
 Top
Q2:
Why are your prices so much lower than at my local
store or dealership?
A: Our prices are lower because our costs
are lower, because of the huge volume of parts
we sell on a daily basis. This allows us to negotiate
better purchase deals with the manufacturers and
pass the savings along to the consumer. Purchasing
parts and accessories for your vehicle shouldn’t
put you in the “poor house" we ship
directly to our customers from our warehouses
or manufacturers. We pass the savings on to our
customers with lower prices. Our cost savings
are all in distribution, though--the parts we
sell are the same first-quality merchandise you'd
find in any reputable store.
Q3: I want to make sure
I get the right part. Do you have photos of the
parts?
A: Most of the parts listed in our catalog
have photos and/or other descriptive information
available. Please click the "Illustration"
button located to the left side of the part in
the catalog.
Q4:
What does the "core" column mean?
A: A core is the old part you are replacing.
When you buy a remanufactured part, manufacturers
need the core so they can rebuild it and add it
to their inventory. The core charge is like a
deposit on a soda bottle--you pay it when you
place the order, but it's refunded if you send
back your old part.
Top
Q5: Do you have the part I want
in stock?
A: We have in our warehouses over 800,000
part numbers available. From time to time something
will be back ordered or discontinued. We will
email, or phone you with details, and in most
cases we are able to locate the item with a couple
of days thru our network of Vintage warehouses
and North American parts locator services.
Q6:
How many of each item come in a set of brake pads,
struts, brake shoes etc.?
A: Unless the catalog has a note like
"pair packaged" or "set of 3",
all parts are priced individually. The only exceptions
are brake pads and brake shoes, which come in
axle sets (one package is enough for both front
wheels or both rear wheels).
Q7: What is the warranty
on my part?
A: Please visit our Warranty policy located
in the Return Policy.
Top
GM
Parts and Accessories for GM Vehicles
Chevrolet,
Cadillac, Hummer, Pontiac, Buick, GMC, Oldsmobile
|
